Become a Tech Coach for the Kansas City Public Library.

Create your own schedule, accept assignments at your convenience, and make an immediate impact in our community.

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Our Mission

The Kansas City Public Library's Tech Access division is dedicated to supporting our community in learning and applying digital literacy skills and promoting equitable access to technology.

Why is this work important?

As our world becomes increasingly digital, many individuals and communities do not have affordable access, skills, and support to participate in cultural and civic discussions, find employment, and access essential services. This disproportionately effects disadvantaged peoples in our community.

Your Impact

By sharing your digital skills to our community members, you are making an immediate impact on their lives. Your service will enable someone to connect to an entire community, to apply for a job or assistance, and to access online education.

The Process:

  1. Apply to be a Tech Coach.

  2. Be contacted by a Tech Access staff member.

  3. Complete a background check.

  4. Attend a training orientation.

  5. Schedule your first assignment!

We Offer:

  • Flexible and customizable volunteer schedule and assignment.

  • Experience providing direct service to patrons.

  • Continued training and support.

  • Recognition for your contribution of service.

Volunteer Opportunities:

  • 1:1 appointments

  • Drop-in sessions

  • Classes and workshops

  • Special events

  • Partner sites

Tech Coach Duties:

  • At least 4 hours of service per month

  • Provide excellent customer service to library patrons in-person and virtually

  • Answer questions about personal devices, apps, Microsoft Office, e-mail, internet, filling out forms, and digital library resources

  • Direct learners in how to use technology to achieve their goals

Become a Tech Coach: